Grand Hotel Colonial Cancun, Cancun

The hotel offers a good value for the stay, with clean and comfortable rooms and a convenient location close to transportation hubs. However, there are some concerns about maintenance issues and dining options.

My stay at the hotel had its ups and downs. The rooms were a bit shabby and dirty, with narrow windows looking out onto an interior courtyard, and they smelled like mold, which was concerning. On the bright side, the service was very helpful, especially after my long 20-hour journey. The location was central and convenient, although a bit noisy at times. The dining experience was unexpected, with subpar options, but there was a good local restaurant nearby.

The hotel's location is perfect, close to Las Palapas Park and the ADO bus station, making it convenient for exploring the area. The service was a bit hit or miss, with some staff being unhelpful, but there were some helpful individuals. The noise levels at night affected my sleep quality. The dining experience was not up to par, with substandard options and plastic dishware. The rooms, while spacious, were in need of some maintenance, feeling damp and slightly dirty. Despite these drawbacks, the hotel's location is a major advantage for travelers.

The hotel is conveniently located near Las Palapas Park and Market 28, with easy access to the ADO bus station and hotel zone. While the room was average and had a musty smell, the hotel's safety measures were reassuring for a solo female traveler. The service was friendly and went out of their way to assist, but the loud noise from nearby bars was a downside.

The hotel offers good quality rooms for the price, but the dampness can be an issue. The service is friendly and helpful, although some staff members may come off as rude. The location is convenient for transportation but noisy at times. The dining options are basic, and the facilities are decent.